An email with your login details will be sent to you right after your payment has been approved. If you do not receive an email with your order confirmation or login details within an hour, please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it., and we'll check your order status.

We don't provide discounts on renewals, but rather adjust our prices for the benefit of everyone.

If you want to reactivate your account, just pick a subscription and use the email address of your account when you check out, so the new subscription gets added to your existing account.

No, your subscription will not be extended automatically. You will be notified by email prior to your subscription expiration so you can purchase a renewal if you'd like to.

Yes, you can use our products on multiple websites. However, you can only update our products on as many websites as your active subscription allows you.

Any visual copyrights, for example the copyrights in the theme footer, can be removed. But it's not permitted to change or remove the copyright information in the source code. This includes all PHP, JavaScript, HTML, CSS, XML and Json files distributed with our products.

Our products support most 3rd party plugins and extensions. However, it is impossible to know whether all plugins and extensions work with our products. If a 3rd party software you use is not compatible with our products, let us know, and we will inspect it.

Yes, as long as you have an active subscription you can receive support for as much as sites your license allows to.